Lost Ark devs working on a fix for EU matchmaking issues
While Lost Ark's congestion problems on European servers eased following the Europe West data centre launch last week, issues with queues and matchmaking remain. Amazon Games and Smilegate RPG have addressed the hot topics in an update post, explaining that fixes for matchmaking are underway, though queues remain a trickier puzzle to solve.
The devs restarted Europe Central servers at 3pm PST / 6pm EST / 11pm GMT on February 20, which was followed by two hours of downtime. It's a short-term fix for now, though, as Smilegate is already working on something longer term. Aside from mentioning a "matchmaking errors" fix, though, we don't know what that tweak will entail. In a separate post, a community manager called Roxx explained that the matchmaking issue relates to the "ongoing stability issues surrounding EU servers".
Queues, unfortunately, are a trickier one to solve. "We know that players are still experiencing long queues in Europe," Amazon Games and Smilegate RPG say. "The Europe Central region is at capacity and unfortunately there is no way to increase the number of players per world in Europe Central. Adding more servers is not possible based on the complexity of all the systems that need to work together."
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