Once Human outlines refund policy after cosmetic fiasco

Starry Studio has fully outlined its refund plan for players purchasing multiple of the same Once Human cosmetics, and urges you not to buy items for numerous characters right now. As one of the biggest Steam successes of 2024, the new apocalyptic survival sandbox sits alongside The First Descendant and Palworld with nearly 200,000 concurrents already, but that doesn’t mean there aren’t growing pains. Purchased cosmetics aren’t currently account-wide and only work for individual characters, but Starry Studio explains how this will change.

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